Niramaya Health Insurance Scheme

Enrolment process:

Step 1: Parents/ guardian of the PwD will visit the nearest Registered Organization (RO) for Niramaya enrolment with required documents. Step 2: RO will fill up the Niramaya application form online and upload the scanned documents as required after verification of the originals. Step 3: On successful enrolment and approval, Health ID No. /card will be issued to each beneficiary or can be downloaded by the beneficiary online or through RO.

Scheme Renewal process:

Step 1: The parent/guardian of the beneficiary can renew the scheme with the required documents online by logging on to the Niramaya website through providing below details: Policy Period, Beneficiary ID, UDID No/Enrollment no, Date of birth. Step 2: RO to verify the validity of documents Step 3: Pay the application fees online. Step 4: After receipt of payment, the RO/beneficiary will be notified of the renewal for another year through the website.

Scheme Claim Process:

All claims for settlement under Niramaya have to be submitted to the canters of the insurance provider in the prescribed Claim Form along with relevant vouchers/bills, etc. (preferably within 30 days of treatment) or discharge from hospital. Step 1: Log on to https://portal.mediassist.in - MediAssist Employee portal. (Your username will be as @NATIONALTRUST.Com and password will be your date of Birth of Beneficiary e.g. DD-MM-YYYY)

• You can also download the Mediassist App from Android/Apple/Window store in a phone [Username - @NATIONALTRUST.Com and password will be DD-MM-YYYY (Date of Birth of the Beneficiary] Step 2: Click on Submit claim option and fill the details to generate the claim form. Step 3: Click on “Save and Next” once all the details are filled. On 3rd Page, employee KYC documents are to be updated (one time activity). Step 4: Upload relevant documents. Step 5: After Moving to the final Page ”Declaration and Claim Submission” select the ailment type. Step 6: Upload the softcopy of the documents. Step 7: Acknowledge the declaration and Click submit to successfully generate the claim form. Step 8: An Auto-generated mail will be triggered to your registered Email ID containing the claim form.

Dedicated helpline for claims : 040-68178569/71326135.

To register or track your Claim, please contact MediAssist at:

Phone: 040-68213648 | Toll Free – 1800 572 9792

For any query regarding reimbursement of claim, email to MediAssist TPA on – niramaya[at]mediassist[dot]in

PROCESS FOR OFFLINE CLAIM SUBMISSION:

Step 1: Visit: https://mediassisttpa.in Step 2: Click on “Download Claim Form” or visit – https://mediassisttpa.in/#claim-forms Step 3: Click on “Claim Form Insured (Part A)” to download pdf file of claim form. Step 4: Fill Claim form, attach required documents and send to Mediassist TPA on following address: MEDI ASSIST INSURANCE TPA PRIVATE LIMITED, 1st Floor, Block D, Noida Sector 3, Noida, Uttar Pradesh, PIN- 201301 Phone: 040-68213648, Toll Free – 1800 572 9792